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Financial Architects - Customer Support Engineer (MERELBEKE)

Financial Architects - Customer Support Engineer

Financial Architects (FinArch), a niche specialist developing financial management software for banks and financial institutions, is looking for dynamic professionals to join our international team.


With offices in the major financial centers worldwide servicing a global customer base, FinArch has built a strong reputation as a vendor of or partner for financial, risk and compliance solutions.


FinArch prides itself on its unrivalled niche expertise, its in-depth knowledge of local and global banking practices, as well as on its successful partnerships with customers, regulators, consulting firms, and technology providers.


In order to support our growth, we are looking for a


                               Customer Support Engineer


Job Description:


The Customer Support Engineer provides a high level of customer satisfaction through the delivery of both technical and functional support to FinArch's customers for FinArch's financial management software products. You will receive an in-depth training provided by FinArch Academy in which our solutions, products and methods are explained.
You will be responsible for answering questions raised by our customers as well as diagnosing and solving problems reported by the customers. You will be based in our headquarters in Merelbeke, but will also occasionally be providing support on the customer's site. You will report to the Service Desk Teamlead.


Your tasks and responsibilities:


Professional and Personal skills required:



Financial Architects is a fast growing company whose philosophy is based on a balanced combination of work and leisure activities. We offer you a team-based international organization with straightforward communication, a fast-paced work environment with challenging projects and interesting career opportunities, and a competitive salary package with extra benefits.



Send your application letter and resume to


Eric Deschepper
HR Director


Financial Architects nv    
Verlorenbroodstraat 122
B-9820 Merelbeke


Tel +32 9 272 68 80


Dit is een job ingegeven door onze partner waarmee eECHO een samenwerkingsovereenkomst heeft m.b.t. het uitwisselen van vacatures. De informatie werd niet nagekeken en gecontroleerd door de eECHO. De eECHO is niet aansprakelijk voor de inhoud van deze werkaanbiedingen of advertenties, en de eventuele inbreuken hierin op de geldende wetgeving.

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